What keeps coming up
Reliability is clear praise: owners with hundreds and even thousands of miles on their GT3 say it has given them no problems, including one who bought theirs used.
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E-bikes and e-scooters beta · Segway
Segway gt3
Owners keep the GT3 for long rides at speed, and the ones putting real miles on it describe a scooter that keeps running without trouble, provided they can manage its weight.
What keeps coming up against it
Customer support is a clear complaint, especially from buyers who ordered direct and had no local dealer to go to. Some say their new scooter arrived looking like a returned or refurbished unit and that getting Segway to fix it was a struggle.
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What it is
The Segway SuperScooter GT3 is a large, heavy electric stand-up scooter with one motor. It's for adults who want a fast, comfortable scooter for city trips and commuting. It has front and rear hydraulic suspension and wide tyres that seal small punctures themselves.
Specs
| Motor | Rear hub motor, 1200 W nominal, 2400 W max |
|---|---|
| Battery | |
| Range | Up to 45 miles |
| Top speed and class | 31 mph |
| Weight | 87.1 lbs (39.5 kg) |
| Brakes | |
| Warranty | 2 years (some parts 1 year) |
From the maker's spec page, checked October 8, 2026. A blank row means the maker does not state it.
What the specs mean
At 31 mph it is much faster than a typical rental or commuter scooter, so local rules may not let you ride it on bike lanes or public roads. At about 87 lbs, most people can't carry it up stairs or lift it into a car boot easily. The 45-mile figure is a best case, and you should expect less with a heavier rider, hills or cold weather. The main parts are covered for 2 years, but smaller parts like the lights, throttle and charger are covered for only 1 year.
Compare the gt3 with…
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Life with it
What still delights people is how much fun it is to ride. One older couple liked their first Segway so much that they bought a GT3 Pro the following week so they could ride together. Another rider bought a GT3 Pro after six months with a smaller Segway. One owner rarely goes above 30 mph and says the scooter barely has to work at that pace, which keeps it running cool and gives dependable range on a charge.
The adjustment is the weight. One satisfied owner put it plainly: the scooter is excellent if you can handle how heavy it is. How you buy it also matters. One owner picked theirs up from an authorized dealer, who helped load it into the car, and it arrived in perfect condition. Buyers who had it shipped direct had a rougher start. On range, owners are mostly happy with the distance they get even in the faster modes, though one rider with a very long commute doubted even a GT3 battery with an external pack would cover it.
Reliability & repairs
The motor, battery and frame keep working for the owners who have ridden it hard. One reports hundreds of miles with no issues, another has put thousands of miles on a used GT3, and a GT3 Pro owner says theirs has never had a single fault. One owner who has had theirs for about two years says the range has not dropped.
The trouble reports involve units that appear to have been sold as new after a previous return. One of those owners began getting a controller error after a recent firmware update, and the scooter started misbehaving. None of the comments say whether that was ever fixed. Long-term accounts are thin: only a few owners describe years or thousands of miles of use, and none describe what wears out or how repairs went over time.
Lifespan
From 0 owner accounts that said how long they have had it. Own one? Add how long yours has lasted.
More detail
What owners praise, where they are split, and the
follow-up timeline
What owners praise
- reliability4 of 4who raised it
Where owners have concerns
- customer support4 of 5who raised it
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
11 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.
Does it still kick?
The same owner, asked again at each point. Fills in as owners answer.
Own this one?
Two questions: how long you have had it, and anything you would like to say about it. Then we ask again as it ages. This helps our mission.
More in e-bikes and e-scooters: Segway g3, Rad Power Bikes RadRover 6, Rad Power Bikes RadRunner 2.
Still good used?
What a used buyer should know, from owners a year or more in
Among the 0 owner accounts here that gave a duration, 0 described a failure.
Before you buy one used, ask the seller: how old it is, whether it was ever repaired and by whom, and whether any of the parts above have been replaced. Ask to see it run. A receipt tells you the warranty start date; most makers honour the term only for the first owner.
Where this came from
Where this came from
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
- Forum threads 35 accounts
- Owner accounts collected here 0
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