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3D printers · Creality

Creality Hi

The Creality Hi turns out consistent, detailed prints that keep owners using it daily, and the setup is straightforward enough that people who wanted to print more and tinker less say it delivered on that.

Read from 437 owner accountsUpdated September 24, 2026Owner rating: none yetAdd yoursCompare it

What keeps coming up

Print quality is the clearest praise owners come back to. Owners with experience across multiple machines say output is precise and consistent, and several note that the multi-color and multi-material results in particular made serious color printing feel practical for the first time.

Recurring in 64 of 437 accounts · See accounts
no owners yet

What keeps coming up against it

Customer support is a clear concern. The pattern is not isolated complaints: owners describe cases going cold mid-resolution, agents restarting from the beginning without reading prior exchanges, and extended waits with no meaningful update. When something goes wrong and a ticket is open, the experience is frustrating more often than not.

Recurring in 64 of 437 accounts · See accounts
no owners yet

What it is

The Creality Hi is a home 3D printer that builds plastic objects layer by layer from a spool of filament. It is aimed at beginners and hobbyists who want a printer that comes mostly assembled. Creality also sells it as the Hi Combo, which adds a filament box so you can print in several colours.

Specs

Build volume260 × 260 × 300 mm
Printer typeOpen-frame i3 gantry (bed moves front to back)
Max speed500 mm/s
Nozzle temperatureUp to 300 °C
Bed temperatureUp to 100 °C
EnclosureNo (open frame)
Auto bed levellingYes
Warranty

From the maker's spec page, checked October 4, 2026. A blank row means the maker does not state it.

What the specs mean

The largest single part it can print is about 26 cm wide, 26 cm deep and 30 cm tall, which is big enough for most household items and toys. 500 mm/s is the top speed, but Creality says about 300 mm/s is the normal speed for good-looking prints. A 300 °C nozzle and a 100 °C bed can handle common plastics like PLA, PETG and ABS. Because the frame is open, materials that warp easily (like ABS) are harder to print well, and the printer adjusts itself to the bed, so you don't have to level it by hand.

Life with it

Once the novelty settles, what stays is the output. Owners who bought this to stop fiddling and start printing report that it does hold up that way: jobs run, results come out clean, and the workflow stops being the focus of attention. Nozzle swaps get routine quickly, and owners who print multi-color say the process becomes something they reach for rather than work around.

The adjustment most owners mention is build volume. Owners printing functional parts, brackets, and larger assemblies find the footprint limiting sooner than they expected. This is a divided point across accounts, with some owners finding the volume adequate for what they do and others calling it the first thing they would change. It is worth mapping your typical print sizes against the specs before buying.

Reliability & repairs

The hardware itself holds up well for most owners. The overall reliability theme skews clearly positive, and owners with substantial print hours on the machine report it running without major intervention beyond routine maintenance. Print reliability day to day is a more divided picture: most owners get consistent results, but a portion report enough failures, adhesion issues, or inconsistency to call it a meaningful frustration rather than an occasional one.

Long-term accounts in the data are thinner than the short-term ones, so the picture beyond a year or so of heavy use is not well established yet. What is clear is that owners who keep up with maintenance tend to report better outcomes. If something does break, repairability accounts are split, and the support experience described above means self-sufficiency matters more here than it would with a brand known for responsive service.

More detail
What owners praise, where they are split, and the follow-up timeline

What owners praise

  • print quality74 of 100who raised it
  • multicolor printing25 of 39who raised it
  • ease of use16 of 25who raised it
  • print speed12 of 18who raised it
  • upgrade path9 of 13who raised it

Where owners have concerns

  • customer support51 of 72who raised it
  • ecosystem openness17 of 25who raised it
  • build quality9 of 15who raised it
  • shipping damage7 of 8who raised it
  • nozzle quality6 of 9who raised it

Where owners are split

  • reliability20 for · 14 against · 2 mixedof 36 who raised it
  • material compatibility12 for · 8 against · 8 mixedof 28 who raised it
  • build volume7 for · 12 against · 4 mixedof 23 who raised it
  • bed leveling8 for · 5 against · 6 mixedof 19 who raised it
  • repairability6 for · 5 against · 1 mixedof 12 who raised it
  • upgrade cost4 for · 5 against · 2 mixedof 11 who raised it
  • filament compatibility5 for · 4 against · 2 mixedof 11 who raised it
  • nozzle wear0 for · 5 against · 5 mixedof 10 who raised it
  • extruder upgrade4 for · 4 against · 1 mixedof 9 who raised it
  • multi-material system4 for · 2 against · 3 mixedof 9 who raised it
  • printer reliability5 for · 2 against · 2 mixedof 9 who raised it
  • printer noise3 for · 4 against · 1 mixedof 8 who raised it
  • tinkering required2 for · 4 against · 1 mixedof 7 who raised it
  • multi-filament system2 for · 2 against · 2 mixedof 6 who raised it
  • quality control2 for · 3 against · 1 mixedof 6 who raised it
  • filament drying2 for · 3 against · 1 mixedof 6 who raised it
  • ptfe tube wear2 for · 2 against · 1 mixedof 5 who raised it
  • filament storage2 for · 2 against · 1 mixedof 5 who raised it
  • enclosure ventilation2 for · 1 against · 2 mixedof 5 who raised it

Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.

71 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.

Does it still kick?

2 weeks3 months6 months1 year2 years

The same owner, asked again at each point. Fills in as owners answer.

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More in 3d printers: Bambu Lab X1C, Prusa Mk3, Prusa MK4.

Where this came from

Where this came from

Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.

Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.

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